Very bad business practices, will not purchase another battery from the West Florida battery. Bought a battery for my car 17 WRX about 2 months ago. Went out one morning to start the car there was not enough power to start car (slow crank then clicking). During inspection found my positive battery terminal was very corroded. Previous to the new battery installed there was no corrosion, also terminal had been cleaned before a new battery was installed. Remove the battery and brought it to West Coast batteries. explained that the battery was no good. They proceeded to tell me there was a drawl in my car. They refused replacement of the battery. Actual concern was positive terminal on the battery was leaking causing corrosion on my battery terminal and due to corrosion there was a drawl on the battery. During our conversation I was treated with disrespect as if I had no knowledge of a 12V system which infuriated me and cause me to act out as well. I was told: “If I was to get a new battery it would be dead in less than four days“. I’ve had a new battery in my car for two weeks with no issues. I bought a 2nd battery, this battery was a AGM deep cycle battery for my trolling motor. But this battery and September 2020. Had the battery for approximately five months. Decided to go fishing over the weekend to my surprise the battery was completely dead after I had charged it and keep a solar maintainer on it. The trolling motor has a deck plug which remains unplug when not in use. Nothing else runs to this battery. Tried recharging the battery with two different chargers. Battery would not take a charge. Took the battery back to West Coast batteries. They explained to me that the battery had been severely discharged. He said it had less than 1v in the battery. Then they proceeded to tell me that they can put it on their charger over the weekend and see if it charges. A battery was offered for the weekend but was stated my battery would most likely not charge. I asked what would happen if the battery does not come back will they replace it? I was told due to the severe discharge it would automatically void the warranty so within five months I would have to replace two batteries that I received from the same place. It was stated to me by the owner, “due to the concave walls on the battery you could tell the battery was severely discharged”. That is incorrect, this battery sits in a boat in the heat and cold and the vent system malfunctioned and caused a wall become concave. It does not affect the operation of the battery nor is it a sign of a battery being severely discharged. I took the battery Because I needed a core since I had to buy a new battery. As i was picking up the owner/employee said that it charged to 7%. When I went home and put it on my AGM charger it had 0% charge. I am out over $300 in batteries and a course of four months. I know that there’s a lot of good reviews with this place but I’m simply telling you my experience. They have lost me as a customer due to the terrible experience and customer service. And I love giving recommendations to others.. word of mouth but I can’t with this place .. wish you were more honorable
Great bunch of guys. Helpful, friendly and knowledgeable with great prices. I wont go anywhere else.
I bought a battery from this place less than a month ago. battery stop working. I brought it back and they didn't honor the warranty or exchange it. I even offer to buy a better one and pay them for the difference. they were completely unreasonable, unprofessional and scammers. don't buy from here you will be disappointed.
Known these professionals for 30 years. The place to go for your battery and golf cart needs.😎
Excellent service and Delivery is always on time
Gregg, Kirkland and the team at West FL Battery are true professionals!
Great people, great service, great products!
Patriotic Fireworks and I have done a lot of business with this company with battery purchases and golf cart repair work. Always great service from them for 15 plus years. Thank you guys.